{"id":2833,"date":"2026-03-25T15:08:39","date_gmt":"2026-03-25T15:08:39","guid":{"rendered":"https:\/\/contatoprodutivo.com.br\/?page_id=2833"},"modified":"2026-04-02T14:09:56","modified_gmt":"2026-04-02T14:09:56","slug":"termos-de-servico","status":"publish","type":"page","link":"https:\/\/contatoprodutivo.com.br\/index.php\/termos-de-servico\/","title":{"rendered":"Termos de servi\u00e7o"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2833\" class=\"elementor elementor-2833\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0a5aa06 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0a5aa06\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d6edef0\" data-id=\"d6edef0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-894fd12 elementor-widget elementor-widget-image\" data-id=\"894fd12\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/contatoprodutivo.com.br\">\n\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"153\" src=\"https:\/\/contatoprodutivo.com.br\/wp-content\/uploads\/2022\/10\/Logo_CP-15-1024x153.png\" class=\"attachment-large size-large wp-image-1521\" alt=\"\" srcset=\"https:\/\/contatoprodutivo.com.br\/wp-content\/uploads\/2022\/10\/Logo_CP-15-1024x153.png 1024w, https:\/\/contatoprodutivo.com.br\/wp-content\/uploads\/2022\/10\/Logo_CP-15-300x45.png 300w, https:\/\/contatoprodutivo.com.br\/wp-content\/uploads\/2022\/10\/Logo_CP-15-768x115.png 768w, https:\/\/contatoprodutivo.com.br\/wp-content\/uploads\/2022\/10\/Logo_CP-15-1536x230.png 1536w, https:\/\/contatoprodutivo.com.br\/wp-content\/uploads\/2022\/10\/Logo_CP-15-2048x306.png 2048w, https:\/\/contatoprodutivo.com.br\/wp-content\/uploads\/2022\/10\/Logo_CP-15-260x39.png 260w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5631ff4\" data-id=\"5631ff4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7e70dbe2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7e70dbe2\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-42a1b438\" data-id=\"42a1b438\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-47b8e86e elementor-widget elementor-widget-text-editor\" data-id=\"47b8e86e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<h2 class=\"wp-block-heading\">Aceita\u00e7\u00e3o dos Termos<\/h2>\n\n<p>Ao acessar ou utilizar os servi\u00e7os da Contato Produtivo, voc\u00ea concorda com estes Termos de Servi\u00e7o. Caso n\u00e3o concorde, n\u00e3o utilize nossos servi\u00e7os.<\/p>\n\n<h2 class=\"wp-block-heading\">Sobre os servi\u00e7os<\/h2>\n\n<p data-start=\"530\" data-end=\"618\">A Contato Produtivo oferece solu\u00e7\u00f5es tecnol\u00f3gicas, incluindo:<\/p>\n<ul data-start=\"620\" data-end=\"797\">\n<li data-section-id=\"5y38yj\" data-start=\"620\" data-end=\"656\">An\u00e1lise e processamento de dados<\/li>\n<li data-section-id=\"1g1qs7i\" data-start=\"657\" data-end=\"701\">Desenvolvimento e hospedagem de sistemas<\/li>\n<li data-section-id=\"13pw0z\" data-start=\"702\" data-end=\"746\">Emiss\u00e3o de boletos e gest\u00e3o de cobran\u00e7as<\/li>\n<li data-section-id=\"1r35uym\" data-start=\"747\" data-end=\"797\">Comunica\u00e7\u00e3o com clientes via e-mail e WhatsApp<\/li>\n<\/ul>\n<p data-start=\"799\" data-end=\"884\">Os servi\u00e7os podem ser prestados diretamente ou por meio de integra\u00e7\u00f5es com terceiros.<\/p>\n\n<h2 class=\"wp-block-heading\">Responsabilidades do usu\u00e1rio\/cliente<\/h2>\n\n<p data-start=\"891\" data-end=\"974\">O usu\u00e1rio ou cliente se compromete a:<\/p>\n<ul data-start=\"976\" data-end=\"1198\">\n<li data-section-id=\"ls3taz\" data-start=\"976\" data-end=\"1023\">Fornecer informa\u00e7\u00f5es corretas e atualizadas<\/li>\n<li data-section-id=\"891j86\" data-start=\"1024\" data-end=\"1071\">Utilizar os servi\u00e7os de forma legal e \u00e9tica<\/li>\n<li data-section-id=\"1v20kmd\" data-start=\"1072\" data-end=\"1145\">N\u00e3o utilizar os servi\u00e7os para envio de spam ou comunica\u00e7\u00f5es indevidas<\/li>\n<li data-section-id=\"1r8erd1\" data-start=\"1146\" data-end=\"1198\">Respeitar a legisla\u00e7\u00e3o vigente, incluindo a LGPD<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">Uso de dados e privacidade<\/h2>\n\n<p data-start=\"1205\" data-end=\"1377\">O tratamento de dados pessoais \u00e9 realizado conforme descrito na Pol\u00edtica de Privacidade dispon\u00edvel em: <a href=\"https:\/\/contatoprodutivo.com.br\/index.php\/privacy-policy\/\">https:\/\/contatoprodutivo.com.br<\/a><\/p>\n<p data-start=\"1379\" data-end=\"1474\">Ao utilizar os servi\u00e7os, o usu\u00e1rio concorda com a coleta e uso de dados conforme essa pol\u00edtica.<\/p>\n<h2>Integra\u00e7\u00f5es com terceiros<\/h2>\n<p><\/p>\n<p data-start=\"1481\" data-end=\"1574\">Os servi\u00e7os podem utilizar plataformas de terceiros, como:<\/p>\n<ul data-start=\"1576\" data-end=\"1673\">\n<li data-section-id=\"ijdjsd\" data-start=\"1576\" data-end=\"1621\">APIs de envio de mensagens (ex: WhatsApp)<\/li>\n<li data-section-id=\"ab30q0\" data-start=\"1622\" data-end=\"1644\">Servi\u00e7os de e-mail<\/li>\n<li data-section-id=\"xupkz0\" data-start=\"1645\" data-end=\"1673\">Institui\u00e7\u00f5es financeiras<\/li>\n<\/ul>\n<p data-start=\"1675\" data-end=\"1788\">A Contato Produtivo n\u00e3o se responsabiliza por falhas, interrup\u00e7\u00f5es ou indisponibilidade desses servi\u00e7os externos.<\/p>\n\n<h2 class=\"wp-block-heading\">Disponibilidade dos servi\u00e7os<\/h2>\n\n<p data-start=\"1795\" data-end=\"1954\">A Contato Produtivo busca manter os servi\u00e7os dispon\u00edveis, por\u00e9m n\u00e3o garante funcionamento ininterrupto ou livre de erros.<\/p>\n<p data-start=\"1956\" data-end=\"2033\">Podem ocorrer interrup\u00e7\u00f5es para manuten\u00e7\u00e3o, atualiza\u00e7\u00f5es ou fatores externos.<\/p>\n\n<h2 class=\"wp-block-heading\">Limita\u00e7\u00e3o de responsabilidade<\/h2>\n\n<p data-start=\"2040\" data-end=\"2125\">A Contato Produtivo n\u00e3o se responsabiliza por:<\/p>\n<ul data-start=\"2127\" data-end=\"2322\">\n<li data-section-id=\"n7mqkh\" data-start=\"2127\" data-end=\"2169\">Uso indevido dos servi\u00e7os pelo cliente<\/li>\n<li data-section-id=\"fjnknc\" data-start=\"2170\" data-end=\"2220\">Informa\u00e7\u00f5es incorretas fornecidas pelo usu\u00e1rio<\/li>\n<li data-section-id=\"kw9498\" data-start=\"2221\" data-end=\"2281\">Falhas causadas por terceiros (APIs, bancos, provedores)<\/li>\n<li data-section-id=\"ofac5j\" data-start=\"2282\" data-end=\"2322\">Perdas indiretas ou lucros cessantes<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">Cobran\u00e7a e pagamentos<\/h2>\n\n<p data-start=\"2329\" data-end=\"2450\">Os valores e condi\u00e7\u00f5es de pagamento ser\u00e3o definidos em contrato ou acordo entre as partes.<\/p>\n<p data-start=\"2452\" data-end=\"2526\">O n\u00e3o pagamento poder\u00e1 resultar na suspens\u00e3o ou cancelamento dos servi\u00e7os.<\/p>\n\n<h2 class=\"wp-block-heading\">Cancelamento dos servi\u00e7os<\/h2>\n\n<p data-start=\"2533\" data-end=\"2639\">O cliente pode solicitar o cancelamento conforme condi\u00e7\u00f5es contratuais.<\/p>\n<p data-start=\"2641\" data-end=\"2710\">A Contato Produtivo poder\u00e1 suspender ou encerrar servi\u00e7os em caso de:<\/p>\n<ul data-start=\"2712\" data-end=\"2787\">\n<li data-section-id=\"s7s50c\" data-start=\"2712\" data-end=\"2738\">Viola\u00e7\u00e3o destes termos<\/li>\n<li data-section-id=\"oxw749\" data-start=\"2739\" data-end=\"2769\">Uso indevido da plataforma<\/li>\n<li data-section-id=\"az0qbh\" data-start=\"2770\" data-end=\"2787\">Inadimpl\u00eancia<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\">Contato<\/h2>\n\n<p>Em caso de d\u00favidas, entre em contato:<\/p>\n<p><a href=\"https:\/\/contatoprodutivo.com.br\">https:\/\/contatoprodutivo.com.br<\/a><\/p>\n<p>E-mail: <a href=\"mailto:getulio.silva@contatoprodutivo.com.br\">getulio.silva@contatoprodutivo.com.br<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Aceita\u00e7\u00e3o dos Termos Ao acessar ou utilizar os servi\u00e7os da Contato Produtivo, voc\u00ea concorda com estes Termos de Servi\u00e7o. Caso n\u00e3o concorde, n\u00e3o utilize nossos servi\u00e7os. Sobre os servi\u00e7os A Contato Produtivo oferece solu\u00e7\u00f5es tecnol\u00f3gicas, incluindo: An\u00e1lise e processamento de dados Desenvolvimento e hospedagem de sistemas Emiss\u00e3o de boletos e gest\u00e3o de cobran\u00e7as Comunica\u00e7\u00e3o com [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2833","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/contatoprodutivo.com.br\/index.php\/wp-json\/wp\/v2\/pages\/2833","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/contatoprodutivo.com.br\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/contatoprodutivo.com.br\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/contatoprodutivo.com.br\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/contatoprodutivo.com.br\/index.php\/wp-json\/wp\/v2\/comments?post=2833"}],"version-history":[{"count":17,"href":"https:\/\/contatoprodutivo.com.br\/index.php\/wp-json\/wp\/v2\/pages\/2833\/revisions"}],"predecessor-version":[{"id":2908,"href":"https:\/\/contatoprodutivo.com.br\/index.php\/wp-json\/wp\/v2\/pages\/2833\/revisions\/2908"}],"wp:attachment":[{"href":"https:\/\/contatoprodutivo.com.br\/index.php\/wp-json\/wp\/v2\/media?parent=2833"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}